The plus point of GM is that they have always given weightage to customer care. GM customer care aims at solving the sudden issues coming with their vehicle and guiding them for proper maintenance of the car. A customer care executive from GM will also direct the customers to right individual for speedy solving of matters. If someone comes across problem of damaged parts, the GM customer care will help them in directing towards the maintenance department for quicker response. Chevrolet always believed in a good customer relationship. This is the reason that they encourage for Chevrolet customer care reviews, so as to keep themselves upgraded. The reviews help them GM staff to improvise their services and quality in cars for the complete satisfaction of customers. It also enables the staff to understand about latest trend in the market and increasing demands. After all, it is the customer satisfaction that helps the automobile industry to boost their sales.